The B&B we operate is the way we express ourselves, and a source of revenue. In that respect we have established a cancellation policy which is fair to our clients and us. A room reservation is a commitment between the client and the B&B. So our cancellation policy requires that we be notified in writing by email at mfc@crystal-inn.com, 14 days prior to your reservation.

If you contact us 14 days or more prior to the reservation we will cancel your room free of charge. If you contact us less than 14 days before your reservation, we will try and rent the room on your behalf (we succeed 90% of the time). If we succeed, then you will not ask you for payment. But if we cannot rent it, we will have to ask you to pay the total cost of your reservation. This is only normal as we could have rented the room to someone else. Once here if you decide to leave before the end of your reservation you will be responsible for the full payment of all the nights you reserved. No shows will be charged the full amount of the reservation.

               Our Cancellation policy also applies to the activities. No cancellation will be accepted because of the weather. If you made a reservation at our Inn, we ask that you show up for your reservation, and if an activity is cancelled due to poor weather conditions, your money will be refunded for the portion of the activity, however you will be responsible for the portion of your room for the nights you reserved.

Important Information

             Our B&B is NON SMOKING, but you can smoke outside. Shoes are not allowed inside the Inn , you may bring your slippers, or we have some at your disposal.

Our check in time is after 2 pm , and check out is no later than 11 am. (late checkouts are available if the room is not rented the next day, and for an extra 39$)

If you reserved massages at the Scandinave spa, they are non refundable, and you must pick up your voucher at the Inn BEFORE going to the spa, do not forget your bathing suit and sandals.

We are really happy you decided to choose our Inn for your stay in Mont Tremblant and we will do our best to make your stay as wonderful as can be.

Please note that the cancellation policy does not apply for the Christmas and new year period.

For the holiday period a 50% non refundable deposit is necessary in order to hold a room.

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